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Incoming SMS / Opt-outs via SMS
Incoming SMS / Opt-outs via SMS
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Written by Angelika Nilsson
Updated over a week ago

Please note that Incoming SMS is currently only available in Sweden, Norway, Finland and Denmark.


The add-on Incoming SMS makes it possible for subscribers not only to send SMS to your account but unsubscribe from a mailing list (Opt-out list) or from all mailing lists on an account (Opt-out all) via SMS. Subscribers sending an SMS to unsubscribe will automatically be unsubscribed and moved to the Opt-out list or the Opt-out all list on the account. All incoming SMS except for unsubscribe messages will be gathered in an SMS inbox on the account.


To send an SMS to the account, the subscriber will have to start the SMS message with the unique SMS keyword of the account, followed by the text message and send it to 72025 for Sweden, 18211 for Finland, 1230 for Denmark or 2223 for Norway. The unique keyword will link the SMS to the account.

In order for the add-on Incoming SMS to work you also need to have the add-on SMS activated on the account. Please contact your APSIS representative if you want to order these add-ons. If you don't know who your APSIS representative is, please contact APSIS support at support@apsis.com.

lnbox for incoming SMS


In order for a subscriber to send an SMS to the account, the message must start with the account's unique keyword, followed by the text message and sends it to 72025 for Sweden, 18211 for Finland, 1230 for Denmark or 2223 for Norway.


NB! Incoming SMS is currently only available in Sweden, Norway, Finland and Denmark.


All incoming SMS messages (except for unsubscribe messages) will be shown in the SMS inbox on the account.

1. Open the Account tab.


2. Then open the Account information tab.


3. In the QuickStats section of the Account information tab you can see how many incoming SMS messages have been received.


4. Click the Incoming SMS link in order to view the complete list of your incoming SMS.

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By default, the inbox will show you the latest messages from the last 30 days. You may at any time change the date range filter to show more/less messages

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Delete messages


Delete messages from your inbox.


Check the messages you want to delete, or for quick multi-select check the top checkbox to select all messages on the current table page. You may switch between the different table pages to select messages from multiple pages at once.
Then hit the Delete button in the toolbar at the top of the table. A modal window will appear where you will confirm your attempt to delete. Hit the OK button to confirm, and your messages will be permanently removed from your inbox.


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