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Getting Started Guide

A step-by-step introduction to setting up mailing lists, creating newsletters, testing your content, and reviewing performance reports.

Updated yesterday

1. Create a Mailing List

  1. In the Recipients section of the main menu, click the New icon.

  2. You will be taken to the Settings tab for the new mailing list.

  3. Enter the required information:

    • Mailing list name

    • Sender name

    • Sender email address

    • Reply-to email address


2. Import Addresses to Your Mailing List

  1. Open the Add tab within the mailing list.

  2. Select Import from Excel or CSV.

  3. Upload the file containing your email addresses.


3. Customize Subscriber Messages

  1. In the Recipients section, click the Recipient settings icon.

  2. Use the Messages and Header/Footer tabs to customize automated subscriber messages, including:

    • Subscription confirmations

    • Unsubscription messages


4. Create a Newsletter

  1. Go to the Content section of the main menu and open the Newsletter tab.

  2. Click the New icon to start a new newsletter.

  3. Create your content and remember to also include a text version of your newsletter.


5. Send a Proofreading Test

Before sending your newsletter to your full audience:

  1. In the newsletter editor, send a test version to:

    • Yourself

    • A colleague

    • A proofreading mailing list

  2. Proofreading lists will appear automatically if they were marked as such during the creation of the mailing list.

  3. You can also send test versions from the Send tab in the main menu.


6. Send the Newsletter to a Mailing List

  1. Open the Send tab in the main menu.

  2. Select the mailing list (or a single recipient for testing) and schedule the send.

Note: Dynamic links may be inactive when sending to a single recipient. Use these type of sends as layout previews rather than final versions.


7. View the Newsletter Report

After the newsletter is sent:

  1. Go to the Reports section.

  2. Click your newsletter name to open its report.

  3. Review key insights, including:

    • Deliverability

    • Subscriber engagement and activity

All done? Great work!
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