Checking in attendees
Check in attendees directly from the Pro Event tool or provide access to others using the dedicated check-in site—no Pro access required.
Setting Up Check-In Site Access
Go to the Event and Sessions tab, select the session, and open Show more settings.
Navigate to Check-In Site User Access.
Enter the staff member’s email address and click Invite. Invite them separately for each session they should access.
The invited person receives an email with a check-in site link. After creating a login, they gain access only to sessions they were invited to.
Using The Check-In Site
Attendees show up in the check in view with their names and emails from the registration form. Use the search field to locate individuals, then click the check box to check them in to confirm their arrival. The system updates their status immediately.
Did You Know?
Checking in attendees creates a segment for "checked-in" recipients. Use this group to target event follow-up emails.
Additional Participant Management Tools
At the bottom of the event tool, find three more participant functions:
Participants: See an overview of how many has checked-in, is in waiting list, or cancelled attendees.
Add New: Add unregistered walk-ins directly as participants.
Statistics: View a visual breakdown of participant statuses.
In the Add New tab you can, for example, if an attendee forgot to register, use Add New to quickly include them at check-in. Tick the Check in immediately to check them in.
In the Statistics tab you see a chart over all the attendee status.
Number of attendees that are registered, checked-in, on a waiting list or who have cancelled their attendance.